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Customer Care
Mission The goal of Dee-Zigns Jewelry is to provide our customers with 100% satisfaction and an easy, convenient shopping experience. Stress free shopping every time is guaranteed. Custom OrdersWe accept custom orders and special requests. PersonalizationThere's nothing like a gift that says, "You're one of a kind!" And personalized gifts bring out the brightest smiles. It will seem as if you went through a great deal of trouble to find the perfect gift, but only you need to know how easy it was. We will take care of every detail for you. Gift WrappingYou've chosen the gift; we can take care of the rest. We will wrap your gift in our elegant red and white gift box with white ribbon. Orders are normally shipped in just two to three days, and we offer rush delivery for those last-minute gifts! Our fast delivery, outstanding customer service and quality gift-boxing service will help to simplify your shopping experience. Would you like to send a personal message with your gift? Write your message at checkout in the comments box and we will write it on a small gift card and enclose it for you, free of charge. Need additional help?I am happy to offer suggestions for gifts ideas, just This e-mail address is being protected from spambots. You need JavaScript enabled to view it . I’m here to assist you in any way I can and make your shopping experience easy and stress free. My customers are very important and I sincerely appreciate your business. If you have any questions please don’t hesitate to contact me. Sizing for Bracelets and WatchesAn easy way to measure your bracelet size is to wrap a flexible tape measure around the wrist just below the wrist bone - where you would place your wrist watch. Now take that measurement and add one inch to allow room for comfort. This should give you an approximate size for the one of a kind bracelet or watch* you will need. If no flexible tape measure can be found, wrap a string around the wrist, and then measure the string against a ruler. *When measuring for a watch, think comfort. If you prefer to wear your watch loose, like a bracelet, then add one inch. If you prefer to wear it a bit tighter, then add 1/4" to 1/2". If this bracelet is a gift for an adult or young lady and you don't know their wrist size, please view the chart below for additional help. Petite - 7 ins. *Average size is generally 7 1/4 to 7 1/2 inches. Necklace Lengths The following is a guide for an average size person: Shorter than 14", at Dee-Zigns, these necklaces are typically sized for children and tweens. 12-15" Necklace, also called the Choker: Rest around the collar bone. 28" Necklace is called the Opera Necklace, and hangs about 2" below the 24" Matinee Necklace.
Care: Apply lotions, oils, perfumes, hairspray, and other products before putting on your one of a kind handcrafted jewelry. Take off jewelry before swimming in a pool or the ocean. The chlorine and salt can cause damage to various gemstones and gold. If you have an active lifestyle, take extra precaution in wearing your jewelry, as some gemstones can easily chip and become damaged. Storage: I highly recommend storing your sterling silver jewelry in ziploc bags to slow down the tarnishing process (do not store pearls in a zip log bag). Store jewelry pieces separately to avoid scratches and away from sunlight as the light from the sun may fade the gemstones. Cleaning: The safest method of cleaning most jewelry is to use mild, warm soapy water, rinse with cool water, and pat dry with a soft cloth. Soaking jewelry that contains soft opaque stones such as opal, coral, fluorite, lapis lazuli, pearls, turquoise, malachite and onyx, is not recommended. Extended soaking may harm the polish on these stones, or may even cause discoloration. Instead, clean the stones with a little soapy water or use a polishing cloth.
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